Shipping & Returns / FAQ

Every piece is made to order and typically ships within 5–7 business days.

All duties and taxes are included at checkout; there are no surprise charges on delivery. Once your order ships, you'll receive tracking information by email.

Once your order has shipped, you will receive an email with a tracking link.

You can use this link to follow your delivery in real time. If you have not received tracking information within a few days of your ships-by date, please check your spam folder or contact us for assistance.

Because items are made to order for each order, we do not accept returns or exchanges for incorrect size selection, change of mind, or personal preference.

If your order arrives damaged, defective, or incorrect, we will replace the item or provide a refund. To request support, please contact us within 14 days of delivery and include:

• your order number • a description of the issue • clear photos showing the problem

Refunds are processed after the issue has been reviewed and approved. Processing time depends on your payment provider.

If you need help with an order or have any questions, please contact us.

Include your order number and a clear description of your request so we can assist you as quickly as possible.

Email: maisonrevora@gmail.com

We will get back to you as soon as possible.